[Feb-2022] C-C4H510-04 Exam Dumps, C-C4H510-04 Practice Test Questions [Q23-Q40]

NO.23 Which fields can be pre-filled in the ticket template when you create a maintenance plan? Note: There are 3 correct answers to this question.

NO.24 When should you use the templates provided in the Data Workbench?

NO.25 Which of the following options can be used to control the access rights of a user in transactions? Note: There are 2 correct answers to this question.

NO.26 Which data is bidirectionally synchronized between SAP Cloud for Customer and SAP Field Service Management?

NO.27 Which feature is used to limit values in a drop-down list?

NO.28 What can you use to keep track of new knowledge base articles and changes made to existing ones if you have set up SAP Jam as a knowledge base?

NO.29 Which of the following actions are necessary to successfully use installed bases in service tickets? Note: There are 2 correct answers to this question.

NO.30 What can you use to keep track of new knowledge base articles and changes made to the existing ones if you have set up SAP Jam as a knowledge base?

NO.31 Which elements can be used to restrict access to views? Note: There are 2 correct Answers to this question.

NO.32 Which of the following options can be used to control the access rights of a user in transactions? Note:
There are 2 correct Answers to this question.

NO.33 Question 4: Which of the following elements needs to be activated in the scoping? Note: There are 2 correct answers to this question.

NO.34 Which of the following configuration activities are part of SAP Service Cloud? Note: There are 2 correct Answers to this question.

NO.35 Which best practice actions are suggested for incident management? Note: There are 3 correct answers to this question.

NO.36 A maintenance plan is created with the condition “Every 5 weeks”. Based on this condition, a ticket is created on March 1, but ticket processing is delayed.
Which option should you enable on the ticket template to avoid creation of multiple tickets?

NO.37 Question 35: What are the scenarios that enable users to broadcast reports by e-mail? Note: There are 2 correct answers to this question.

NO.38 Which elements are used to calculate the due dates defined in Service Level Agreements (SLAs)? Note: There are 2 correct answers to this question.

NO.39 What are the essential configuration steps to automatically create a service ticket when an e-mail comes in?
Note: There are 3 correct answers to this question.

NO.40 Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management?
Note: There are 2 correct answers to this question.