L3M2 Training & Certification Get Latest CIPS Level 3 Advanced Certificate in Procurement and Supply Operations Updated on Jul 28, 2024 [Q46-Q60]

NO.46 A short definition of quality sometimes used (including in some UK legislation), said originally to come from Joseph Juran, is:

NO.47 Which of the following is not a concept related to quality management?

NO.48 Use of competition is most obviously going to influence which of the following ‘rights’?

NO.49 The objective of value engineering has been described as:

NO.50 ‘I’m not really well up on ethics within organisations, especially within procurement. Where can I find some really good quality up-to-date information about ethics?’ Choose one.

NO.51 Which two of the following are world-famous quality management gurus?

NO.52 ‘It is important to remember that XXX customer service has a knock-on effect on YYY customer service’. What are the missing two words?

NO.53 Spot the odd one out.

NO.54 Select the two words which explain least well why the procurement of services can be more chal-lenging than the procurement of physical products:

NO.55 Key Performance Indicators could be said to be:

NO.56 In the period in question, the budget for staff overtime and bonuses is zero.
The actual expenditure is 2,900.
Is this variance:

NO.57 ‘Effectiveness is measured in terms of achieving an …’

NO.58 A product of less-than-satisfactory quality might be said to have a:

NO.59 ‘A high degree of skill or expertise’

NO.60 A common term to describe an approach to settling contractual disagreements: