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CRT-251 Certification – Valid Exam Dumps Questions Study Guide! (Updated 236 Questions)

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The Salesforce CRT-251 exam is a challenging exam that requires candidates to have a strong understanding of sales cloud concepts and their practical applications. It is recommended that candidates have at least six months of experience in sales cloud implementation and have completed the Salesforce Sales Cloud Consultant training course. Candidates are also advised to review the exam study guide and practice the sample questions provided by Salesforce.

The Salesforce CRT-251 exam comprises 60 multiple-choice questions that need to be completed within 105 minutes. The questions are designed to assess a candidate’s knowledge of Sales Cloud, including sales process design, lead and opportunity management, forecasting, and collaboration. The exam also covers Salesforce’s best practices for implementing Sales Cloud solutions, such as data modeling, security, and automation. Candidates need to score at least 65% to pass the exam and earn the certification.

To prepare for the Salesforce Certified Sales Cloud Consultant exam, candidates should have a solid understanding of Salesforce Sales Cloud and its features. They should also be familiar with how to use Salesforce to manage sales and marketing processes, as well as how to customize Salesforce to meet the needs of their organization. In addition, candidates should have experience working with customers and managing sales teams.

QUESTION 80
During the Cloud Deploy phase, end users are complaining that they have a new system to log into, and it’s holding up training. What is the likely cause of these complaints?

Cloud Kicks did not gain buy-in during the Analyze phase and the did not build buzz during the Build and Validate phase.

Cloud Kicks did not gain buy-in during the Design phase the solution was not designed.

A communication plan was not designed during the Plan phase and buzz was not generated during the Deploy phase.

A training plan was not made during the Validate phase and buzz was not during the Design and Validate phase.

QUESTION 81
Universal Containers has automated the process of creating new account records in Salesforce. All account records created through this process are owned by a generic user. There are now two million account records that have been created in this manner. Universal Containers is now seeing performance issues when it makes any changes to account sharing rules.
What can Universal Containers do to address the issue without changing its integration?

Ensure that the generic user has NOT been assigned to a role.

Ensure that the generic user has the Modify All Data permission.

Contact Salesforce support to add an index to the account object.

Set the organization-wide defaults for accounts to public read/write.

QUESTION 82
Universal Containers wants to improve the accuracy of its current sales forecast. It also wants to improve the relevance of its sales stages and the role they play in the sales process.
How should the relationship between the various elements of the sales process be defined to meet these requirements?

Map sales probability values to forecast categories; assign sales stages accurate percentages.

Map forecast probability to opportunity probability; assign appropriate sales stage.

Map appropriate sales stage to opportunity stage; assign accurate forecast probability.

Map opportunity stages to forecast categories; assign accurate probability to each stage.

QUESTION 83
Universal Containers has enables Advanced Currency Management.
How is the converted amount data reported on a report that spans time periods when the exchange rate was different?

Converted amounts are based onexchange rates that use the oldest entry.

Converted amounts are based on the exchange rates entered in the opportunity.

Converted amounts are based on exchange rates that use the current entry.

Converted amounts are based on the historical exchange rate associated with the close date.

QUESTION 84
Northern Trail Outfitters (NTO) wants to boost the importance of its sales stages and their role in NTO’s sales methodology; they also want to enhance the precision of their sales forecast. How should the steps in the sales process be mapped so NTO’s requirements are met?

Map sales probability values to forecast categories; assign sales stages accurate percentages

Map opportunity stages to forecast categories; assign accurate probability to each stage.

Map appropriate sales stage to opportunity stage; assign accurate forecast probability

Map forecast probability to opportunity probability; assign appropriate sales stage

QUESTION 85
What are two considerations for enabling multiple currencies at Cloud Kicks? Choose 2 answers

The primary currency is automatically displayed in parentheses when using multi-currency.

Accounts, Opportunities, Leads, Cases, and Opportunity Product Schedules support multi-currency reporting.

When multi-currency is enabled, changes to exchange rates update the converted amount on all records except closed opportunities.

The multi-currency enablement process is irreversible.

QUESTION 86
Cloud Kicks (CK) hired a consultant to analyse its Selesforce forecasting configuration end advise CK on how to improve it. The consultant found opportunities in the Value Proposition stage showed up m Collaborative Forecasting inconsistently, which led to inaccurate reporting What should the consultant recommend to ensure that opportunities show up consistently?

Make the Forecast Category a required held.

Change the Forecast Report to include Forecast Category.

Map opportunity stages to the Forecast Category.

Add a validation rule to the Forecast Category.

QUESTION 87
Cloud Kicks (CK) uses a sales model where pre-defined groups of reps work collaboratively on Accounts. Each group is also responsible for specific Accounts. CK has organization-wide default access set to Public Read/Write for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope of responsibility. CK wants to allow reps to view any Account but restrict editing to only reps who are responsible for those specific Accounts.
Which two steps should a consultant recommend allowing reps to continue to collaborate while eliminating incorrect edits?
Choose 2 answers

Change Account organization-wide defaults to Private.

Change Account organization-wide defaults to Public/Read-Only.

Create an Account sharing rule to grant Read/Write access to all Accounts

Enable Account Teams to allow opines to grant Read/Write access.

QUESTION 88
The shipping department at the Northern Trail Outfitters (NTO) is responsible for sending product samples as part of the sales process. When an opportunity moves to the ‘Sampling’ stage, NTO an automatic email sent to the shipping department listing the Products on the opportunity. How can this requirement be met using a workflow email?

Create it on the Opportunity Product using an HTML email template.

Create it on the Opportunity using an HTML email template.

Create it on the Opportunity Product using a visualforce email template.

Create it on the Opportunity using a visualforce email template.

QUESTION 89
Sales Management at Cloud Kicks has noticed that the Quote amount on Opportunities does not match the Opportunity amount.
Which two actions should the Consultant recommend to resolve this issue? (Choose two.)

Add a global action to sync the Quote with the Opportunity.

Build a Workflow rule to update the Opportunity Amount with a Grand Total Value on the Quote Record.

Add a Sync button to the Page Layout.

Add the Syncing checkbox to the Quotes related list.

Build a formula field on Opportunity to roll up Total Value from the Quote Record.

QUESTION 90
Universal Containers has a customer base that includes both individual consumers and businesses. The company has implemented Person Accounts in Salesforce and has a custom object for “Policies” that needs to relate to both Person Accounts and business accounts.
What is the minimum configuration on the policy custom object needed to meet this requirement?

Create a contact lookup field and an account lookup field.

Create a master-detail account relationship.

Create a custom contact lookup field.

Create a master-detail contact relationship.

QUESTION 91
Cloud Kicks acquired a shoe distribution partner. The Marketing and Sales Directors want to migrate the existing sales and marketing data into Cloud Kicks’ Salesforce instance. Which three aspects should the Consultant consider before proceeding with the data migration? Choose 3 answers

Classic feature that have been improved by Lightning Experience

Total number of records being imported compared to the Salesforce edition

Criteria to apply to records that should be archived before migration

Volume of customer, partner, and prospect data from existing system

Number of marketing campaign licenses required for the migration

QUESTION 92
Universal Containers supports two lines of business: shipping and freight. The sales cycle for freight deals is more complex and involves more stages than the shipping sales cycle.
Which solution should a consultant recommend to meet these business requirements?

Create different record types and sales processes for each line of business, and assign different stages to each page layout.

Create different record types and sales processes for each line of business, and use workflow field updates to assign stages.

Create different record types and sales processes for each line of business, and assign different page layouts to each record type.

Create different record types and sales processes for each line of business, and assign different sales processes to each page layout.

QUESTION 93
Cloud Kicks wants to see how many closed won opportunities a campaign has generated over the last 30 days. They have implemented a campaign influence model that uses the primary campaign source. Which two steps are needed to meet this requirement using standard functionality? Choose 2 answers

Add campaigns to opportunities when the campaign is related to a contact that is assigned a contact role on the opportunity prior to the close date.

Have the administrator define rules for campaigns to automatically add opportunities and then lock after 30 days.

Have the administrator specify a timeframe that limits the time a campaign can influence an opportunity after the campaign first associated date and before the opportunity created date

Add child campaigns of the primary campaign source automatically if the child campaigns have an end date that falls before the opportunity close date

Have representatives populate a field on the opportunity record with the dollar amount of the expected revenue from the campaigns that influenced the opportunity

QUESTION 94
Universal Containers has a customer base of over 15,000 Accounts and 60,000 Contacts. The marketing manager wants to use the customer data for an upcoming new product launch but is concerned contacts may have moved to different companies.
What should a consultant recommend to ensure customer data is accurate?

Use a data cleansing tool and the Stay-in-Touch feature of Salesforce to email contacts.

Create a workflow rule for an account and contact owner to confirm contact data.

Create a workflow rule to mass email the contacts and capture any email bounces.

Use a data enrichment tool to verify account and contact data is up-to-date.

QUESTION 95
The Sales Director at Cloud Kicks noticed that while Lead conversion rates were high, Opportunities were not moving through the sales cycle. Many of the contacts that were converted had no phone, email, or background information captured.
Which three solutions can be used to improve the quality of Leads being converted? (Choose three.)

Mandate that all Lead data must be reviewed prior to being created in Salesforce.

Review Lead conversion mapping to ensure necessary fields are mapped correctly.

Create a validation rule to check that necessary information is complete upon Lead conversion.

Implement a trigger that warns the user of incomplete information during Lead conversion.

Update web-to-lead forms to require input fields be completed prior to submission.

Schedule a report that notifies Lead owners daily of Leads with incomplete information.

QUESTION 96
The VP of Operations wants to synchronize customer data from the data warehouse with Salesforce. What should the Consultant recommend to ensure data integrity?

Set up a Process Builder process on the Account object to check for unique values

Set up an encrypted field on the Account object with Read Only on the field security settings for all profiles except the administrator profile

Set up a Flow on the Account object to check for unique values.

Set up an External ID field on the Account object with Read Only on the field security settings for all profiles except the administrator profile

QUESTION 97
Sales reps want to review pricing on historical contracts when working on new opportunities at Cloud Kicks. Contracts are created from the Account page. Sales reps need to view all contracts for the Account on the Opportunity record.
What should a consultant Implement to meet the requirement?

Build a custom Opportunity lookup field to Contracts with an Account dependency filter and make it editable.

Add the Contracts related list to each of the Opportunity page layouts used In the sales record types.

use the Related List – Single component to display the Account’s Contracts on the Opportunity Lightning page.

Create an object-specific action to create a Contract record from the Opportunity page layouts used by sales.

QUESTION 98
Cloud Kicks (CK) uses a custom object named GumShoe__c. GumShoe__c is the child in a master-detail relationship with the Opportunity object. Staff members use this object to create requests for supporting research. CK wants to easily generate new GumShow__c records from staff phones by using the Salesforce mobile app.
What should a consultant recommend to meet the requirements?

Create a custom hyperlink to a related list.

Create a Lightning component for mobile.

Create a custom Process Builder process.

Create a Quick Action

QUESTION 99
The sales management team of Universal Containers has noticed that opportunities are taking longer to close. Historically, it has taken 30 days for a new opportunity to be moved to closed/won. Recently, this time period has increased to 45 days. Which two reporting tools can the sales management team leverage to help determine the cause? (Choose two.)

Report on campaign return on investment (ROI)

Report on the discount approval time for quotes

Dashboard of month-over-month trend of lead conversions

Dashboard of opportunity stage duration

QUESTION 100
Cloud Kicks’ sales representatives need help to remove obstacles when working on high-value sales deals. The sales management team wants to monitor and empower collaboration with cross-functional teams.
Which two solutions should a consultant recommend to meet these requirements? Choose 2 answers

Enable Chatter feed tracking on Opportunities.

Enable mobile alerts for Einstein Engagement.

Enable the Chatter feed on similar Opportunities.

Enable Big Deal Alerts

Allow global team selling on Accounts.

QUESTION 101
Universal Containers uses PDF documents to help the Sales Team learn about new Products. Which feature should a Consultant recommend to store these documents?

File Sync

Salesforce Files

Attachments

File Contact for SharePoint

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CRT-251 Certification – Valid Exam Dumps Questions Study Guide! (Updated 236 Questions) [Q80-Q101]