Category Salesforce

NO.13 Universal containers decided to use Salesforce sales cloud for their sales processes won Opportunities must be sent to external ERP system for order fulfillment. All the line items must also be sent along with Opportunities. The ERP system supports only SOAP- based messages for receiving orders What limitation of outbound messages might present a problem in this scenario?

NO.14 Universal containers uses a legacy system to receive and handle Level 1 service requests, and Salesforce service Cloud for Level2 requests and above, Cases will be pushed from the legacy system to Service Cloud by a nightly batch process. Once the cases are closed in SF, the case needs to be updated in the legacy system as soon as possible.
How should the Technical Architect recommend that case status be updated in the legacy system?

NO.15 A large consumer goods manufacturer operating in multiple countries is planning to implement Salesforce for their Sales and Support operations globally. They have the following security requirements:
1. Internal users from each country have to be authenticated with their local active directory.
2. Customers can create their own login or use Google login.
3. Partners have to be authenticated through a central system which is to be determined.
4. Internal users will have access to the central ERP with their credentials maintained in the ERP.
5. Additional internal systems will be integrated with Salesforce for Sales and Support business processes.
Which three requirements should the integration architect evaluate while designing the integration needs of this project?
Choose 3 answers

NO.16 Universal containers has complex data transformation, error handling and process automation requirements as part of their integration strategy.
What technology should an Architect recommend in order to minimize Salesforce code customizations?

NO.17 A company that is a leading provider of courses and training delivers courses using third party trainers. The trainer for the company has to be verified from 10 different training accreditation verification agencies before providing training for the company. Each training accreditation agency has its own response time, which could take days to confirm a trainer.
The company decided to automate the trainer accreditation verification process by integrating to the agencies web services.
What is the recommended approach to automate this process?

NO.18 Universal Containers is using the enterprise WSDL to integrate their financial system to salesforce, while reading y=the release notes for the upcoming salesforce release the architect discovers a new object will be added to the salesforce data model that would be beneficial for the financial system integration.
What two actions should the architect take to ensure the new object will be available to the financial system integration?
Choose 2 answers

NO.19 Northern Trail Outfitters has had an increase in requests from other business units to integrate opportunity information with other systems from Salesforce. The developers have started writing asynchronous @future callouts directly into the target systems. The CIO is concerned about the viability of this approach scaling for future growth and has requested a solution recommendation.
What should be done to mitigate the concerns that the CIO has?

NO.20 The Sales Operations team at Northern Trail Outfitters imports new leads each day. An integrated legacy territory management system assigns territories to leads before Sales team members can work on them. The current integration often experiences latency issues.
Which two recommendations should an Architect make to improve the integration performance?
Choose 2 answers

NO.21 Universal containers merges with planetary shipping both companies use Salesforce for order processing and they decide to consolidate for processes. universal containers has well-established channels for receiving orders, so they decide to use Universal containers org for receiving and pre-processing of orders and Planetary Shipping’s org for processing and fulfillment of orders.
What is the best way to integrate the business processes of the companies?

NO.22 Which two options should be considered to permit automatic retry of failed updates when loading data into Salesforce?
Choose 2 answers

NO.23 Universal Containers is integrating their Salesforce platform with their on-premise ERP system. As part of the test class design DML operations are to be performed before making the test callout.
What capability does Salesforce provides to facilitate this?

NO.24 Universal Container needs to integrate Salesforcewith several home-grown systems. These systems require custom code to be written in order to integrate with them, and the CIO argues that if custom code needs to be written, then there is no reason to invest in middleware Which three considerations should an Architect bring up to the CIO?
Choose 3 answers

NO.25 Universal Containers sells its products online using a system built on Force.com sites. The orders are captures and processed in Salesforce. the company uses an external marketing system and would like to make use of the customer data captured in Salesforce.The marketing system has REST API that can be used to push data into it.
Which three options should a Technical Architect consider that do not require building custom web services on the marketing system?
Choose 3 answers

NO.26 A company’s security assessment noted vulnerabilities on the un managed packages in their Salesforce orgs, notably secrets that are easily accessible and in plain text, such as usernames, passwords, and OAuth tokens used in callouts from Salesforce.
Which two persistence mechanisms should an integration architect require to be used to ensure that secrets are protected from deliberate or inadvertent exposure?
Choose 2 answers

NO.27 A customer imports data from an external system into Salesforce using Bulk API. These jobs have batch sizes of 2000 and are run in parallel mode. The batc fails frequently with the error “Max CPU time exceeded”. A smaller batch size will fix this error.
Which two options should be considered when using a smaller batch size?
Choose 2 answers

NO.28 Universal containers would like to restrict access to Salesforce to only clients on their network Which two mechanisms should an Integration Architect utilize to prevent unauthorized clients?
Choose 2 answers

NO.29 Northern Trail Outfitters wants to use Salesforce as a front end for creating accounts using the lead-to-opportunity process.
1. An order is created in Salesforce when the opportunity is closed and won, but the back-end ERP system is the data master for order,
2. Customer wants to be able to see within Salesforce all the stages of order processing like Order Created, Order Shipped, Order Paid that are within the retention window.
Which two message durability considerations should an Integration Architect make when designing a solution to meet these business requirements?
Choose 2 answers

NO.30 A large B2C customer is planning to implement Salesforce CRM to become a Customer centric enterprise.
Below, is their current system landscape diagram.

The goals for implementing Salesforce follows:
1. Develop a 360 view of customer
2. Leverage Salesforce capabilities for Marketing, Sales and Service processes
3. Reuse Enterprise capabilities built for Quoting and Order Management processes Which three systems from the current system landscape can be retired with the implementation of Salesforce?
Choose 3 answers

NO.31 Universal Containers has a back-end ordering system that restricts access on a per-user basis, it was determined that a “Named Credential” will be used to allow per-user identity type access for all integration with the system. One of the requirements is to have order information sent to the system when the status changes to “Confirmed”.
Which two valid integration scenarios can take advantage of such a security setup?

NO.32 A company accepts payment requests 24×7. Once they accept a payment request, their service level agreement (SLA) requires them to make sure each payment request is processed by their Payment System. They track payment requests using a globally unique identifier created at the Data Entry Point. Their simplified flow is as shown in the diagram.
They encounter intermittent update errors when two or more processes try to update the same Payment Request record at the same time.
Which two recommendations should an integration architect make to improve their SLA and update conflict handling?
Choose 2 answers

NO.33 Universal Containers is a global financial company that sells financial products and services including, bank accounts, loans, and insurance. UC uses Salesforce Service cloud to service their customer via calls, live chat.
The support agents would open bank accounts on the spot for customers who are inquiring about UC bank accounts.
UC Core banking system is the system of record for bank accounts and all accounts opened in salesforce have to be synced in real-time to the core banking system. Support agents need to inform the customers with the newly created bank account ID which has to be generated from the core banking system.
Which integration pattern is recommended for this use case?

NO.34 Northern Trail Outfitters (NTO) uses different shipping services for each of the 34 countries it serves. Services are added and removed frequently to optimize shipping times and costs. Sales Representatives serve all NTO customers globally and need to select between valid service(s) for the customer’s country and request shipping estimates from that service.
Which two solutions should an architect propose?
Choose 2 answers

NO.35 An Architect is required to integrate with an External Data Source via a Named Credential with an Apex callout due to technical constraints.
How is authentication achieved?

NO.36 Universal Containers has two integrations to Salesforce; System A requires read-only access to all Opportunity data while System B requires read-write access to all Accounts.
Which approach ensures compliance with the principal of least priviledge?