Energy-and-Utilities-Cloud - Latest Training Dumps

QUESTION 13
An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What’s the preferred method to configure the application security to meet the requirement?

The Customer Acquisition Management application cannot support unauthenticated self serve portal users

A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.

A consultant shouldcreate new permission sets to grant appropriate access to all required objects.

A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.

QUESTION 14
The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?

The ‘Send for eSignature’ Velocity action can be used to send the last version of the contract document to DocuSign

An Omni script can be configured, and a DocuSign Envelope action can be used to email the contract for signature.

An Integration Procedure with an HTTP action is needed to integrate with DocuSign. which can be called from an Omniscript

An integration Procedure with a DocuSign Signature action can be called from an Omniscript to email the contract for signature

QUESTION 15
An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What’s the preferred method to configure the application security to meet the requirement?

A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.

A consultant shouldcreate new permission sets to grant appropriate access to all required objects.

The Customer Acquisition Management application cannot support unauthenticated self serve portal users

A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.

QUESTION 16
A company’s energy and utilities org uses Permission Set Licenses What are the two methods to control users access to features and functionality?

Permission Sets

Sharing Settings

Permission SetGroups

Managed Package Licenses

QUESTION 17
A customer is ready to install the managed package for Energy and Utilities Cloud.
Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?

Product Scheduling

Revenue Scheduling

Quantity Scheduling

Inventory Scheduling

QUESTION 18
A call center agent uses the Energy and Utilities Contact Center Console to schedule a field technician appointment for a customer.
What license is needed to complete this customer requirement?

Salesforce Field Service license

Salesforce Contact Center license

Energy and Utilities Base Service license

Salesforce Service Console license

QUESTION 19
Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?

Accounts with RecordType Business are used to represent B2B customers.

Accounts with RecordType Consumer are used to represent B2C customers

Person accounts are used to represent B2C customers.

Accounts with RecordType Service are used to represent B28 customers

QUESTION 20
Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energyand utilities market?

Regulatory and technology changes

Digital first and work-from anywhere in real time

Removing the complexity from the business

Capitalization of the cloud

Customer expectations and values

QUESTION 21
How is the Energy and Utilities Cloud solution installed on an org?

Its included as part of core and will be deployed when licenses are purchased

Its installed as a managed package and unmanaged components

A specialized org that Salesforce creates with the solution installed is required

The functionality is unlocked based on the license types assigned to the org

QUESTION 22
An energy company wants to calculate the estimated monthly amount a customer needs to pay.
How can a consultant configure Energy and Utilities Cloud CPQ to calculate monthly commodity pricing?

Using onetime price

Using monthly recurring price

Using a subscription pricing plan

Using usage price

QUESTION 23
An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.
Which two pricing metadata are needed when defining this price with Industries CPQ?

A Pricing Plan Entry, with type as Price and charge type as Recurring

A Price Book Entry, with amount as $60. currency as USD and charge type as Recurring

A Price List Entry, with amount as $60. currency as USD and charge type as Recurring

A Pricing Variable, with type as Price and charge type as Recurring

QUESTION 24
The implementation project has identified a need to retrieve and update data from the energy provider s legacy billing application The customer is already a MuleSoft customer, but they also use middleware technology from another supplier What approach should you recommend to build this integration to the legacy billing application?

Go to Any point Exchange and search for energy assets (to locate templates for previously built integrations with billing systems), and then enhance these assets

Begin building a custom, point-to-point integration, including a whole new user interface and data model to mimic that of the legacy billing application.

Start by defining APIs in both Salesforce and the legacy billing system, and then build custom Java code to implement a point-to-point integration

Recommend the introduction of another systems integration partner who specializes m building integrations from Salesforce tobillingsystems.

QUESTION 25
An energy company urgently needs to replace its current customer information system (CIS). The current system is at end-of-life and unsupported Because the cost to replace the CIS is so high, executives contemplate putting all other projects on hold. This would delay the planned Energy and Utilities Cloud implementation.
The executive committee asks a consultant for a recommended, cost-effective approach to maximize the return on investment.
Which two courses of action should the consultant recommend?

Implement Energy and Utilities Cloud and simultaneously replace the customer information system with a cloud based billing system.

First, implement Energy and Utilities Cloud and integrate it with the current customer information system through a q middleware platform. Then, replace the customer information system with a more modern one and reconnect the integration points between middleware and the new CIS.

To avoid reworking to integrations, deploy a new customer information system first then implement Energy and Utilities Cloud.

Cancel the Energy and Utilities Cloud implementation and replace the CIS. because modem CIS systems have all the necessary functionality to effectively track and manage customer engagements in any channel.

QUESTION 26
Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All and Modify All permissions to a user?

Work Order. Work Order Line Hem, Service Appointment, Work Type

Work Order. Work Type. Service Appointment. Service Territory

Work Order. Work Order Line Item Work Procedure. Work Plan

Work Order. Work Order Line item. Service Territory. Work Type

QUESTION 27
An energy company uses Salesforce Energy and Utilities Cloud to generate quotes and orders. Two custom fields on quotes get populated during the quote capture process These two fields need to be populated when the quote gets converted to an order.
How can a consultant achieve this without custom code?

Creating Apex trigger

Adding fields in CPQ configuration

Adding fields in Checkout method

Using Field Mapper

QUESTION 28
An Administrator needs help generating an accurate report to identify the average response time to installing new electricity connections.
What two elements need to be defined during the discovery phase of the implementation?

Identify the data sources to generate the customer’s new connections reports and dashboards

Define the business stakeholders for the customer’s new connections process.

Define the data to be migrated for the customer’s connections process

Define the metrics to measure the customer’s new connections process.

QUESTION 29
A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company’s partners to access applications via a web portal?

Energy and Utilities Cloud for Digital Experience User

Energy and Utilities Base

Energy and Utilities Base for Digital Experience Partner

Energy and Utilities Base Service

Category Energy-and-Utilities-Cloud

2024 Latest 100% Exam Passing Ratio – Energy-and-Utilities-Cloud Dumps PDF [Q13-Q33]