2023 Latest 6210 DUMPS Q&As with Explanations Verified & Correct Answers [Q20-Q34]

Q20. A customer has purchased the Agent Greeting feature to provide individual pre-recorded greeting playback capabilities.
Where is the license for Agent Greeting enabled in Avaya Aura Contact Center (AACC)?

Q21. Which core Contact Center component manages functions such as the logic for call processing, call treatment, call handling, call presentation and the accumulation of data into historical and real-time databases?

Q22. A Contact Center Agent provisioned for Multimedia contacts has forgotten their password. Which Contact Center Multimedia (CCMM) Administration screen contains the function to reset the Agent’s password?

Q23. You are configuring the Windows Operating System for an Avaya Aura® Contact Center (AACC) installation.
Which setting will you select for Data Execution Prevention (DEP)?

Q24. Avaya Aura Contact Center (AACC) Release 7 supports only the Avaya Aura Media Server (AAMS), formerly called Avaya Media Server.
Which three statements regarding the AAMS are true? (Choose three.)

Q25. You are adding an agent in Contact Center Manager Administration (CCMA) Contact Center Management. How do you add a corresponding user to the Communication Control Toolkit (CCT) as the agent is added to the Contact Center Manager Server (CCMS) database?

Q26. Avaya Aura Application Enablement Services (AES) is a set of enhanced telephony APIs, protocols, and Web services available to developers. The interface between the Avaya Aura Contact Center (AACC) and AES is Mutual TLS.
Which three statements regarding the AES and AACC are true? (Choose three.)

Q27. For Avaya Aura® Contact Center R7, which three statements regarding the Windows installation is true?
(Choose three.)

Q28. Which utility is used to status and manage the services in Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), Communication Control Toolkit (CCT), Contact Center Multimedia (CCMM), and License Manager (LM)?

Q29. You are preparing to install the Agent Desktop Displays (ADD) tool on agent client computers supplied by the customer, and you need to verify that the computers meet the minimum required specifications.
What is the minimum required amount of RAM needed for the client computers?

Q30. A customer has installed Avaya Aura® Contact Center (AACC) on a Platform Vendor Independent (PVI) server. They want to receive real-time data on their client computer via Unicast stream.
Where do you set the transmission mode for the site to Unicast?

Q31. In Contact Center Release 7, Contact Center Manager Administration (CCMA) stores information in a Cache Database.
Which three statements regarding the Cache database are true? (Choose three.)

Q32. What is required when configuring an Email skillset in the Contact Center Multimedia Administration Tool?

Q33. When performing a database restore, Avaya Aura Contact Center (AACC) services must be shut-down before starting the restore.
How are these services shut-down?

Q34. Orchestration Designer (OD) is used to create applications with instructions that determine the sequence of steps a contact follows after the contact arrives at the Contact Center.
Which three statements regarding the Orchestration Designer tool are true? (Choose three.)