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[Mar 20, 2025] Get New CRT-251 Certification – Valid Exam Dumps Questions

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To earn the Salesforce CRT-251 certification, candidates must demonstrate a deep understanding of the Sales Cloud and its various features and functionalities. This includes proficiency in areas such as sales forecasting, opportunity management, lead management, and account and contact management.

Overview about SALESFORCE CRT-251 Exam

• Registration Fee: 200 USD
• 考试时间105 分钟
• 问题数量60

Earning the Salesforce CRT-251 certification can have numerous benefits for professionals. It can help them stand out in a crowded job market, increase their credibility and value to their organization or clients, and provide them with the opportunity to advance their career. Additionally, the certification demonstrates a commitment to ongoing learning and professional development, which can set individuals apart from their peers. Overall, the Salesforce CRT-251 certification is an excellent way for professionals to demonstrate their expertise in Sales Cloud and showcase their commitment to their profession.

新问题 41
The Cloud Kicks (CK) sales team works with two different types of leads: distributors and retailers. CK’s management wants the sales team to follow two different lead qualification processes before converting the Lead into an opportunity.
Which three actions should a consultant recommend to meet this requirement?
选择 3 个答案

 Create retailer and distributor lead processes.

 Create a new profile and only assign one lead record type to it.

 Add leads to different campaigns based on lead type.

 Create Status picklist values specific to each lead type.

 Create distributor and retailer lead record types.

Creating retailer and distributor lead processes can help CK follow two different lead qualification processes before converting leads into opportunities, as it allows them to define different sets of picklist values for the Status field for each lead type. A lead process is a collection of stages that represent the steps that users take to qualify leads, such as Open, Contacted, Qualified, or Converted. Creating Status picklist values specific to each lead type can also help CK follow two different lead qualification processes, as it allows them to customize how they track and measure their progress with different types of leads. For example, they may have different criteria or actions for qualifying a retailer lead versus a distributor lead. Creating distributor and retailer lead record types can also help CK follow two different lead qualification processes, as it allows them to assign different page layouts, processes, and business logic for each lead type. A record type is a way to categorize records based on different business requirements or user profiles.

新问题 42
Cloud Kicks wants to enable sales reps to view an Individual team member’s split percentage when the split percentage is less than 100% of the revenue amount.
Which attribution method should the consultant recommend?

 Opportunity Percentage Split

 Opportunity Overlay Split

 Opportunity Amount Split

The Opportunity Percentage Split method in Salesforce allows for revenue sharing among team members.
Each member can be assigned a specific percentage of the revenue. This method is ideal when the split percentage is less than 100% of the revenue amount because it allows for granular control over how revenue is distributed among team members. According to Salesforce documentation, Opportunity Splits can be set up to reflect different sales scenarios, including revenue recognition and compensation. The Opportunity Percentage Split method specifically supports scenarios where splits add up to less than 100%.
参考资料
* Salesforce Opportunity Splits Overview
* Setting Up Opportunity Splits

新问题 43
The executive sponsor at Northern Trail Outfitters wants Salesforce users to know when other users are out of office leveraging Chatter functionality.
What should the consultant recommend’

 Create an Out of Office group and add users to it.

 Enable Set Out of Office Messages on the user profile.

 Create a form in Flow Builder to post Chatter notifications on records.

 Implement an email integration to post automatic Chatter notifications.

新问题 44
Cloud Kicks has enabled the Einstein Lead Scoring feature and rolled out Sales Cloud Einstein to ptkst users. The pilot users are unable to view the Lead Score field on me Lead record page.
Which two steps should the consultant take to fix this issue?
选择 2 个答案

 Add the Lead Score field to the Lead List View.

 Add the Lead Score field to the Lead Page layout.

 Assign the Einstein Lead Scoring permission set.

 Assign the Sales Cloud Einstein permission set.

新问题 45
During the Deploy phase at Cloud Kicks, users are finding it difficult to use a new system, which is adoption.
How should the consultant avoid this issue in the future?

 Design a solution during the Build phase.

 Conduct a Beta review during the Validate phase.

 Gain buy-in during the Analyze phase.

 Develop test scripts during the Plan phase.

新问题 46
Which two considerations should be made when deploying dynamic dashboards?
选择 2 个答案

 Dynamic dashboards must be manually refreshed.

 Dynamic dashboards allow all users to view data as any user.

 Dynamic dashboards must be saved in public or shared folders.

 Dynamic dashboards require users to follow each component.

新问题 47
The shipping department at Universal Containers is responsible for sending product samples as part of the sales process. When an opportunity moves to the “sampling” stage, Universal Containers wants an automatic email sent to the shipping department listing the products on the opportunity. How can this requirement be met using a workflow email?

 Create is on the opportunity product using an HTML email template.

 Create is on the opportunity using a Visualforce email template.

 Create is on the opportunity product using a Visualforce email template.

 Create is on the opportunity using an HTML email template.

说明/参考：

新问题 48
The Consultant at Cloud Kicks has successfully implemented the Einstein lead Scoring feature and now wants to measure the effectiveness and track lead conversation rates. Which three standard dashboards are available? Choose 3 answers

 Average Lead Score by Lead Source

 Conversion Rate by Lead Source

 Conversion Rate by Lead Score

 Lead score Distribution

 Lead Scores by Created Date

新问题 49
A consultant needs to migrate data in Sales cloud and is considering using Data Loader. What are two capabilities of the migration tool? Choose 2 answers

 Prevent importing duplicate records

 Run one-time or schedule data loads

 Export filed history data

 Extract organization and configuration data

新问题 50
Cloud Kicks has a private sharing model on Accounts. Account Executives need to ensure that Business Development Users can qualify marketing Opportunities on their accounts. There can be different Business Development Users for a given opportunity. Sales Management needs to be able to report on which Business Development Users are assigned to opportunities. What should the Consultant recommend to the Account Executives?

 Add Business Development Users as Account Team members with a role that grants Modify All access.

 Share Accounts with Business Development Users

 Share Opportunities with Business Development Users by granting read access to Opportunities in their portfolio

 Add Business Development Users as Opportunity Team members with a role that grants read/write access

新问题 51
In a recent management meeting, the VP of sales voiced concern over the current economic environment. To better understand the effectiveness of its marketing efforts, the VP expressed a need to monitor and reduce churn going forward.
Which strategy should a consultant recommend to address the VP’s concern?

 Create a Historical Trending report.

 Create an average stage duration by Opportunity report.

 Create a year over year sales by Account report.

To monitor and reduce churn effectively, creating a Historical Trending report is recommended. Historical Trending in Salesforce allows you to track changes over time, providing insights into how different factors are affecting churn rates. This type of report helps in understanding trends in customer behavior and the effectiveness of marketing efforts, enabling the VP of sales to make informed decisions to reduce churn.
参考资料
Historical Trending Reports
Analyzing Data with Historical Trending

新问题 52
The sales team at Cloud Kicks has been late meeting deadlines on a specific project and has missed multiple project meetings.
What should the consultant recommend to the project manager?

 Revisit the communication plan and set up more frequent touch points with the customer.

 Setup a requirements workshop and get sign-off.

 Write a solution design and get sign-off so the build phase can start.

 Ask what the customer would like the solution to be and demo it to them at the end of the build phase.

A communication plan is a document that outlines the objectives, methods, frequency, and stakeholders of project communication. It is essential for ensuring that everyone involved in the project is on the same page and aware of their roles and responsibilities. If the sales team at Cloud Kicks has been missing deadlines and meetings, it may indicate that there is a lack of communication or alignment between them and the customer.
Therefore, the consultant should recommend revisiting the communication plan and setting up more frequent touch points with the customer to monitor progress, address issues, and manage expectations.

新问题 53
Universal Containers has a large sales department that is dispersed worldwide. Sales managers want greater visibility into the opportunities in progress with their respective teams and want to receive email notifications when opportunities reach key metrics ( e.g. progress to a certain stage or reach a specific probability).
However, individuals want to control the frequency of their email notifications. Which two solutions should a consultant recommend? Choose two answers.

 Configure the individual Salesforce for Outlook email settings to control notification frequency.

 Configure Chatter Feed Tracking to provide updates for the key metrics the sales managers are looking for.

 Create a report filtering for the desired criteria and individuals subscribe to the report.

 Define a workflow rule and email task that is triggered when key fields are updated to new values.

新问题 54
A Sales Rep at Cloud Kicks has a requirement to have access to all child Accounts of the Accounts they own. The Organization-wide Default setting for Account is private. What happens if a user has access to a parent Account?

 The user will access to All Accounts if “Grant Access using Hierarchies” is enabled.

 Access can be granted by setting up a sharing rule via Account Hierarchy.

 Access to child Account will need to be manually added.

 The user will have access to child Account records.

新问题 55
Cloud Kicks needs to associate some Contacts with many Accounts. Which solution should a consultant recommend meeting this requirement?

 Use the Contact roles related list on Accounts.

 Add a custom Account lookup field on the Contact.

 Use the Contact to Multiple Accounts feature.

 Add Contact to the partners related list on other Accounts.

The Contact to Multiple Accounts feature enables users to associate a contact with multiple accounts, without creating duplicate contacts. This feature is useful for scenarios where a contact has relationships with more than one account, such as a consultant or an influencer. Users can also specify the contact’s role and level of influence for each account.

新问题 56
A premier customer for Universal Containers needs access to confidential product roadmap information.
Which two steps should a sales representative take to securely send this information using content delivery?
请选择两个答案。

 Remove access to content after a specified date.

 Require the customer to enter a password to view the content.

 Require the customer to enter a security token to download the content.

 Require the recipient to log into Salesforce to access the content.

 加载中 …

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