3314 - Latest Training Dumps

7-2022正確で更新された問題集を含むリアルな3314試験問題集

3314 試験問題集 - PDF問題とテストエンジン

Avaya 3314 Exam Syllabus Topics：

トピック	詳細
トピック 1	ICRの設置要件を説明する POMデータベースの管理
トピック 2	POMインストールの前提条件を確認する。インテリジェント・カスタマ・ルーティング（ICR）の設定
トピック3	ICRレポート機能を理解する ICRの報告機能について説明する
トピック4	AAEPの標準報告機能について説明する。 POMユーザー・インターフェースの構成要素を説明する
トピック5	Avaya Aura Experience Portal (AAEP) の特徴と機能の構成エクスペリエンス・ポータルの外部システムについて説明する
トピック 6	アップグレードパスと手順を説明するエージェントがどのようにキャンペーンに割り当てられるかを説明する
トピック7	標準的なPOMレポート機能について説明する AAEPとPOMのアーキテクチャを説明するエージェントスクリプトがどのように作成され、使用されるかを説明する。
トピック8	POMの特徴と機能のインストールと設定エージェント割り当てオプションの説明
トピック9	AAEPのトラブルシューティング分離ツール、ログ、プロセスを使用する電子メールと SMS 用の EPM を設定する手順を説明します。

新しい質問33
What is the purpose of the Operational Database?

To increase the number of concurrent users to POM for different Jobs, using the same MPP resources, from either the primary or the auxiliary server

To Load Balance with the POM database, sharing campaign contacts and rules, and collecting real time information from the POM Monitor

To add a new database to the current Schema, acting as default database in case of data Inconsistency in the server database

To work as a temporary database, creating a new table for each Job to hold filtering and sort criteria changes, being applied dynamically

新しい質問 34
If the “Generate UCID’ field on the Application Launch Settings Advanced Parameters is set to “yes”, which three statements are true? (Choose three.)

For blind and supervised transfers (using CCXML tag), the MPP uses the same UCIO as the call being transferred.

The MPP adds a two-digit application identifier to the UCID received from the CM-

The UCID generated by the MPP overrides the CM UCID.

If the CM does not pass a UCID to Experience Portal, the MPP server generates a UCID.

For Bridge and Outcalls, MPP will generate a new UCID.

新しい質問35
Parameters that affect how voice data is sent through the network are administered for which Avaya Aura Experience Portal (AAEP) component?

Primary EPM

Auxiliary EPM

Media Processing Platform

Speech server

Explanation/Reference: https://downloads.avaya.com/css/P8/documents/101045870

新しい質問36
Which are the three exit reasons to filter the ICR CCA session detail report? (Choose three.)

Call Completed

Call Failed

Call Completed in SSA

Call Routed

Call Transferred

新しい質問 37
During an Avaya Aura Experience Portal (AAEP) installation or upgrade, when performing the prerequisite check for the localhost reporting, you receive the following error message:
UnknownHostException: localhost
What could be causing this error? (Choose two.)

A problem with the prerequisite software has been detected.

The hostname of the server is not set up properly.

A problem has been detected with the server hardware.

The /etc/hosts file is not configured properly.

Explanation/Reference: https://downloads.avaya.com/css/P8/documents/100147001 (95)

新しい質問 38
Which statement about Proactive Outreach Manager (POM) is true?

The POM call back feature supports progressive dialing mode.

POM provides Common Agent Desktop integration with Call Center Elite.

Contact Recorder uses the same Dialer license for the integration with POM.

POM feeds outbound activities into Context Store as touchpoint information for the Customer Journey.

Explanation/Reference: https://downloads.avaya.com/css/P8/documents/101041969

新しい質問 39
A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary EPM is no longer able to communicate with It.
Which corrective action must be taken?

Upgrade the Auxiliary EPM.

Log into Linux on the MPPs and run bash setup_vpms.php <Primary EPW>

Log into Linux on the Media Processing Platforms (MPPs) and restart the hctpd.

Log into Linux on the Auxiliary EPM (AUX) and restart the httpd.

新しい質問 40
On a Proactive Outreach Manager (POM) system, agents are automatically assigned to running job tasks.
When agents are eligible for multiple jobs, which two parameters determine agent assignment to an eligible job? (Choose two.)

Agents with the longest idle time are reserved for an eligible job

Priority of calls in the queue

Priority of the job task

Agent skill level

Explanation/Reference: https://downloads.avaya.com/css/P8/documents/101051674

新しい質問41
Which three roles are “templated” roles in Avaya Aura Experience Portal (AAEP)? (Choose three.)

Auditor

Privacy Manager

Security Manager

User Manager

Supervisor

新しい質問 42
If the primary Experience Portal Manager (EPM) server is unavailable, which component can handle Application Interface web service and Application Logging web service requests?

Auxiliary Session Manager

Auxiliary Experience Portal Manager

Secondary Media Processing Platform

Auxiliary Media Processing Platform

新しい質問 43
What is the purpose of the Operational Database?

To work as a temporary database, creating a new table for each job to hold filtering and sort criteria changes, being applied dynamically

To add a new database to the current Schema, acting as default database in case of data inconsistency in the server database

To increase the number of concurrent users to POM for different jobs, using the same MPP resources, from either the primary or the auxiliary server

To Load Balance with the POM database, sharing campaign contacts and rules, and collecting real time information from the POM Monitor

新しい質問44
When setting up a single server Avaya Aura Experience Portal (AAEP), the system must communicate with a speech server to process ASR and TTS transactions.
Where do you define the Network Address (MRCP) that the speech server uses to communicate with the AAEP system?

Add the MPP and enter the IP address associated with the network interface on the MPP from the MPP Servers page, which is used to connect to the speech server in the Network Address (MRCP) field.

Add the MPP and then enter the speech server IP address in the Network Address (AppSvr) field from the MPP Servers page.

Enter the IP address of the speech server in the Network Address (MRCP) field from the EPM Servers page.

Use the default entry in the Network Address (AppSvr) field from the EPM Servers page.

新しい質問45
If you need to verify the state of the Campaign Manager, Campaign Director, Agent Manager, ActiveMQ and RuleServer processes, which EPM page would you consult?

Real-time Monitoring > System Monitor

POM Monitor

Campaigns > Campaign Manager

Configurations > POM Servers > POM Manager

新しい質問 46
Which IP address is used by the speech servers to communicate with the MPP when processing ASR and TTS transactions?

Host Address

Network Address (VoIP)

Network Address (MRCP)

Network Address (AppSvr)

新しい質問 47
If a call enters the system and matches more than one URI, what determines the application that will handle the request?

The Launch Order link on the Add Application page is used to set the priority.

The Start With field on the Add Application form sets the order.

On the Add Application form, the Set Priority field assigns the priority.

The inbound called numbers or URIs cannot match more than one application.

新しい質問 48
The Rule Editor designs restrictions (Rules) for agent-based campaigns. Rules are run prior to new call attempts.
Which three are valid Rule Categories? (Choose three.)

Attempt Completions Code

Nuisance Frequency

Local Area Codes

Attempt Frequency

Call Classification

ローディング …

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カテゴリー 3314

7-2022正確で更新された問題集[Q33-Q48]を含む現実的な3314試験データ

Avaya 3314 Exam Syllabus Topics：